Privacy policy

At By Evening, we respect your privacy and are committed to handling your personal information responsibly.

Information We Collect

When you browse our website, create an account, make a purchase, contact us, or subscribe to our communications, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping information
  • Order and transaction information
  • Device and browser information
  • Website usage information
  • Marketing preferences

Payment information may be processed securely by Shopify and our authorised payment providers rather than being stored directly by us.

How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Arrange delivery
  • Provide customer support
  • Communicate important order information
  • Improve our website, products, and customer experience
  • Prevent fraud and maintain website security
  • Send marketing communications where you have provided consent or where otherwise permitted
  • Meet our legal and regulatory obligations

Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including Shopify, payment processors, delivery providers, analytics providers, and marketing platforms.

We do not sell your personal information as a standalone commercial product.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, remember preferences, and support relevant marketing activities.

You may be able to manage cookies through your browser or the consent options provided on our website.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information we hold about you.

Data Security

We take reasonable measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Updates

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.